MTI presents Customer Service Problem Solving.

Customer service is a major component of virtually every job. Everyone in an organization plays a role in customer service, so it's important to know how to prevent problems in a proactive manner as well as how to handle the once they arise. Learn to utilize customer focused communication and to recognize and properly handle common customer service challenges such as dealing with difficult or irate customers, communicating positively with customers, and more. 

Seating is limited and pre-registration is required. To reserve your seat or to request additional information, call 251-478-6848 or e-mail info@mtimail.com.  See www.mobiletechwebsite.com for a complete schedule of upcoming seminars. For information about bringing this class to your company or association, call 251-478-6848.